Etihad Airways logo

Etihad Airways Award Cancellation Fees

Currency: Guest Miles

Etihad Guest charges cancellation fees in miles rather than cash, with fees based on how far in advance you cancel. Elite members receive reduced or waived fees.

Cancellation Fee Structure

Cabin Timing Fee Elite Benefits Notes
More than 60 days before departure More than 60 days before departure 3,000 miles Platinum/Gold: Free Miles redeposited minus fee
60-15 days before departure 60-15 days before departure 7,500 miles Platinum: Free, Gold: 50% off (3,750 miles) Miles redeposited minus fee
14-7 days before departure 14-7 days before departure 15,000 miles Platinum: 7,500 miles, Gold: 10,000 miles Miles redeposited minus fee
Less than 7 days before departure Less than 7 days before departure No refund All members: No refund Miles and taxes forfeited

Partner Award Bookings

When booking Etihad through partner programs:

American Airlines AAdvantage: $150 redeposit fee
Virgin Australia Velocity: AUD 7,700 points fee

Important Notes

  • Changes allowed to same routing with applicable fees
  • The Residence and First Apartment may have different cancellation policies
  • No-show results in complete forfeiture of miles and taxes
  • Guest Privilege members get priority for reinstatement of cancelled awards
  • Stopover segments can be modified separately from main flights
  • Family pooling members can use pooled miles for fee payment

Frequently Asked Questions

Why does Etihad charge miles instead of cash for cancellations?

Etihad's mile-based fees can be advantageous if you have plenty of miles but want to preserve cash. However, it can be costly if you value miles highly.

Are The Residence and First Apartment bookings different?

These ultra-premium products may have more flexible cancellation policies. Contact Etihad Guest directly for these bookings.

Can I use family pooled miles to pay cancellation fees?

Yes, if you're part of a family pool, miles can be drawn from the pool to pay cancellation fees.

Ready to Search Etihad Airways Award Flights?

Now that you understand the cancellation policies, search for available award seats with confidence.

Search Etihad Airways Awards Compare All Airlines